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rm Been Around Fabiosi
Joined: 17 Feb 2010 Posts: 142 Location: Hyderabad
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Posted: Thu May 27, 2010 7:28 pm Post subject: Call from Skoda Auto |
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I received a call today from Skoda Auto. They wanted to know the dealer experience that i had during my purchase of the car. They asked me to rate the service on various parameters and any gripes that i had.
I told them my concerns etc and also mentioned that i had received a similar call some time back but had not seen any progress in terms of actions on the same.
Will wait and see if anything happens.
Was curious to know if anyone of our good folks here have received such calls from Skoda Auto and if so what has been their outcome?
rm _________________ Experience is something you don't get until just after you need it |
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admin Site Admin
Joined: 04 Jun 2009 Posts: 692 Location: Bengaluru
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Posted: Thu May 27, 2010 7:43 pm Post subject: Re: Call from Skoda Auto |
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rm wrote: | I received a call today from Skoda Auto. They wanted to know the dealer experience that i had during my purchase of the car. They asked me to rate the service on various parameters and any gripes that i had.
I told them my concerns etc and also mentioned that i had received a similar call some time back but had not seen any progress in terms of actions on the same.
Will wait and see if anything happens.
Was curious to know if anyone of our good folks here have received such calls from Skoda Auto and if so what has been their outcome?
rm |
I never got any calls from Skoda .
Anyway, I hope they are sincere this time.
Keep us posted. _________________ Robin |
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orionph05 Been Around Fabiosi
Joined: 15 Jul 2009 Posts: 256 Location: Bangalore
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Posted: Fri May 28, 2010 8:29 am Post subject: Re: Call from Skoda Auto |
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rm wrote: |
Was curious to know if anyone of our good folks here have received such calls from Skoda Auto and if so what has been their outcome?
rm |
Skoda is more concerned on sales than after sales , I too had got call from Skoda immediately after purchase , this was for dealership ranking on sales experience how customers faced , was it a smooth ride or a rough one.
Wish Skoda had called a year after purchase to see how happy customers are on after sales _________________ Rgds
Pravin
Bangalore |
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rm Been Around Fabiosi
Joined: 17 Feb 2010 Posts: 142 Location: Hyderabad
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Posted: Fri May 28, 2010 11:13 am Post subject: Re: Call from Skoda Auto |
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orionph05 wrote: |
Wish Skoda had called a year after purchase to see how happy customers are on after sales |
To be honest i have received a call now maybe once every month from the time that i bought the car asking me for feedback on the car, the dealership and anything else that i might be concerned with.
As i said i have been giving feedback but have not see anything more than that happen.
rm _________________ Experience is something you don't get until just after you need it |
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