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Feedback and Suggestions - For the forum, From the Members

 
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k_ajay
Site Admin


Joined: 05 Jun 2009
Posts: 323
Location: Bangalore

PostPosted: Thu Mar 18, 2010 8:30 pm    Post subject: Feedback and Suggestions - For the forum, From the Members Reply with quote

Dear Fabiosi,

In line with the admin team's attempt to make this place a much livelier and a web spot to return to, we've gone about making some cosmetic and non-cosmetic changes, new threads, sections and such.

While we try to do what best we can given the forum's template and challenges, we'd like to hear from you, the members on what you'd like to see more in here and critical feedback, valuable suggestions and comments.

We even need ideas to make our forum more visible [Robin has already made arrangements for our forum to appear on Google search when anyone types skoda + Fabia & India in same breath.

Please kindly use this thread [so we can find all of them in one place than all over the forum] for sharing with us your:

Feedback
Suggestions
Comments
Ideas for betterment
Other Miscellaneous


While you do the above, I certainly believe you will also keep in mind that:
1. We do not want to emulate, directly copy or try to mirror another bigger and/or better motoring websites [from where you might have landed here yourself]. The bigger ones are certainly doing great and we wish them well, but we'll have our own agenda here, strictly based on what OUR Fabia owner members want.

2. We're currently on a free-to-use forum template and that you'll consider that limitation too when you think for the forum. Smile

But please let us know for any other.

Many thanks.
- For the Admin team.
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uneet
Been Around Fabiosi


Joined: 06 Jun 2009
Posts: 258
Location: Delhi

PostPosted: Thu Mar 18, 2010 8:40 pm    Post subject: Reply with quote

Hi Ajay,

The Fabia Club is looking fresh and more importantly its been quite active.

A one small suggestion to the initiatives you guys are taking, I would like to add Fabia Accessories section also so that we all can share the cosmetic changes done in our cars under one roof.

Uneet
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k_ajay
Site Admin


Joined: 05 Jun 2009
Posts: 323
Location: Bangalore

PostPosted: Thu Mar 18, 2010 9:38 pm    Post subject: Good one Reply with quote

Uneet,

That's a good one and I'm incorporating the same immediately since we can do it and also it's one that can be handy [since accessories is always a hot interest with most owners].

I think our member Invincible will have lots to share Wink We're waiting for him to head back to the forum here.

Thanks mate.
aK
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anekho
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Joined: 09 Mar 2010
Posts: 6

PostPosted: Fri Mar 19, 2010 8:05 pm    Post subject: Feedback? Reply with quote

I've been lurking here for a while and have only one suggestion,

get netchef back into writing about his fabia! I really used to enjoy his posts on t-bhp and came here looking for more - but alas, he seems to be not to active Sad
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rm
Been Around Fabiosi


Joined: 17 Feb 2010
Posts: 142
Location: Hyderabad

PostPosted: Sat Mar 20, 2010 10:43 am    Post subject: Re: Feedback? Reply with quote

anekho wrote:
I've been lurking here for a while and have only one suggestion,

get netchef back into writing about his fabia! I really used to enjoy his posts on t-bhp and came here looking for more - but alas, he seems to be not to active Sad


Totally, absolutely, completely agree. Where is the good General?

rm
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Samir Mullaji
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Joined: 09 Jun 2010
Posts: 15
Location: Mumbai

PostPosted: Fri Jun 18, 2010 2:18 pm    Post subject: Reply with quote

Dear Admin Team,

It would be really appreciated if you guys are a litte more forthcoming in welcoming new members to the group. This will encourage new members to be more active.

This comes from my personal experience!!


Rgds.

Samir
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admin
Site Admin


Joined: 04 Jun 2009
Posts: 692
Location: Bengaluru

PostPosted: Fri Jun 18, 2010 8:04 pm    Post subject: Reply with quote

Samir Mullaji wrote:
Dear Admin Team,

It would be really appreciated if you guys are a litte more forthcoming in welcoming new members to the group. This will encourage new members to be more active.

This comes from my personal experience!!


Rgds.

Samir


I don't know how it will sound but I will give it a try.

All the members here (and not just admin team, moderators) look forward to new members. It is a happy feeling whenever we have a new member in our elite group and everybody looks up to interesting stories.

The problem here is that we are a very small group, and the regular ones form an even smaller group. At many places the website is blocked by the IT dept. Sometimes the work pressure simply sucks all the energy and time. That does not mean you should stop posting. There are many sections here and I would request you to keep contributing to sections of your interest.

As far as the Admin team goes, we too are ordinary members here. Just that one who stars the forum becomes the admin Smile. The forum is one year old now, with close to 1300 posts and 120 members and I must congratulate each and every one for that.

P.S. Your point well taken.

A warm welcome to you Smile
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msbala
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Joined: 02 Jul 2009
Posts: 14
Location: Bangalore

PostPosted: Fri Jul 02, 2010 10:15 pm    Post subject: Forum Mangement Reply with quote

Dear Administrator,

I am a member of this forum for some time now. One thing I noticed is that there are hardly any serious complaint against Skoda Fabia.which I can not believe being an owner of this car for over 14 months. When I open another website I note it is full of complaints against the product, against service set up and against Skoda customer service set up and there are several court cases, judgments against Skoda etc. To me this appears to be very strange. I was a member of another web site belonging to Carwale where I noticed similar issue . I stopped visiting or posting in that website ;that site only encouraged sponsored blogs.

Therefore I would like to know from the administrators following;

Is this site sponsored by Skoda directly or indirectly?
Is it sponsored by Carwale?
Is it sponsored by any other dealer?
Who is paying the maintenance cost of this website? And why?
Who are these administrators and moderators and how they are related to Skoda/ Dealers
What is revenue source for this website?.
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Bala
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akutty
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Joined: 22 Feb 2010
Posts: 18

PostPosted: Sat Jul 03, 2010 3:20 pm    Post subject: Reply with quote

Hi Msbala,
Probably this discussion should be in a separate thread or so. I leave it to the moderators to take care of this.

I am a Skoda Fabia 1.2 HTP Ambiente model owner and I don't have any allegiance to skoda other than being an owner of the car. I have purchased the car 3 months back and the odometer now reading more than 7000Kms and after having several visits to service center for general check ups (summer checkup, monsoon check up etc) and washing, I am a satisfied fabia owner.

I know for a fact that this forum has started out of a thread in another popular automotive forum and I have gone through that entire 70 or 80 page thread before finally finding out this forum. All the active members in the above mentioned thread are the first few members of this forum. Thanks to netchef and his writing skills.

Anyway I have been a member since the last three months and all I have got through this forum (and the original thread) is useful/credible information. And I don't believe there is any collusion with skoda here and I can't see how it is possible with the above history.

Now about other websites. I have gone through many before making my decision to buy skoda. One thing you will notice if you read carefully, everybody who complains about skoda doesn't actually own a skoda. Every other Tom, Dick and Harry on the street seems to have lot of opinion about skoda and they put it out on every other website. I guess this fact is quite visible in car wale, which has about 100 user reviews on skoda fabia. Of course there are a few skoda owners who does complain about it and if you notice carefully its this same owners who posts in every other website. At least I could find you being one among the few who could be found at multiple websites/forums.

Of course every car may not be perfect and I believe you are an unfortunate owner. I know owners who complain about swift and maruti service centers. I don't believe its reasonable to justify skoda for having a customer like you, as skoda seems to be "obsessed with quality".

May be the moderators will have the best answers for your questions. But I thought I will give you some pointers to find some of the answers yourself as I just tried now. When I search for bizhat in google it takes me to a website http://www.bizhat.com/ where some free webhosting, filehosting etc are mentioned. You probably can find more info from there.

Even if some one wants to believe (or there is in fact) that there is a collusion with skoda or skoda dealers, what you are getting is useful information from this forum. I haven't found any piece of false information here (eg nobody in the forum claimed 18 km/ltr of mileage for fabia petrol in this forum).

I will post my complete fabia experience very shortly. I reiterate, I don't have anything to do with Skoda other than me being an owner of fabia. Why I replied, I am a very passionate owner of SKODA FABIA.
Cheers,
Ajith.
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admin
Site Admin


Joined: 04 Jun 2009
Posts: 692
Location: Bengaluru

PostPosted: Sat Jul 03, 2010 8:46 pm    Post subject: Re: Forum Mangement Reply with quote

msbala wrote:
Dear Administrator,

I am a member of this forum for some time now. One thing I noticed is that there are hardly any serious complaint against Skoda Fabia.which I can not believe being an owner of this car for over 14 months. When I open another website I note it is full of complaints against the product, against service set up and against Skoda customer service set up and there are several court cases, judgments against Skoda etc. To me this appears to be very strange. I was a member of another web site belonging to Carwale where I noticed similar issue . I stopped visiting or posting in that website ;that site only encouraged sponsored blogs.



I don't know what kind of answer you expect here? This is not a complaint forum, but a forum for car lovers to share information (good or bad).
I know you don't like your car. I know you have FE issues. But there are ways of tackling difficult situations. And accusing everyone in your path is not the best way to do it.

I 'll answer some of your questions. Please take it in the right spirit.
msbala wrote:
Is this site sponsored by Skoda directly or indirectly?
Do you see any advertisements here?

msbala wrote:
Who is paying the maintenance cost of this website? And why?
bizhat is a free forum so no question of why?

msbala wrote:
Who are these administrators and moderators and how they are related to Skoda/ Dealers
I wish I had a relative in Skoda, would have made my life much easier.

msbala wrote:
What is revenue source for this website?

Thank god you didn't ask the admin's source of revenue Smile.
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Robin


Last edited by admin on Sun Jul 04, 2010 11:59 am; edited 1 time in total
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orionph05
Been Around Fabiosi


Joined: 15 Jul 2009
Posts: 256
Location: Bangalore

PostPosted: Sat Jul 03, 2010 10:23 pm    Post subject: Re: Forum Mangement Reply with quote

msbala wrote:
Dear Administrator,

Therefore I would like to know from the administrators following;

Is this site sponsored by Skoda directly or indirectly?
Is it sponsored by Carwale?
Is it sponsored by any other dealer?
Who is paying the maintenance cost of this website? And why?
Who are these administrators and moderators and how they are related to Skoda/ Dealers
What is revenue source for this website?.


Dear Bala,
Your posts in the forum show your expectations are not met on owning a Skoda car.
Most of the members are happy here, some wished they would have got more value for money with the hard earned money spent on owning a Skoda brand.
Well this discussion is never ending.
Fact of the matter is , this is the Forum were we are able to interact and exchange our views and take guidance of experts here to address any lingering issues if any of Fabia.
This Forum is impartial and most of our members will agree we would like to keep the same spirit and neither we are for Skoda or anti Skoda.
We only want to ensure we get an honest second opinion if some one can advice from their own experience.
As you are from Bangalore, If you happen to meet Admin or Netchef or Ajay your perception will change for the better.
They are and have devoted their valuable time to get the forum to what it is today.
If you are regular visitor you must have noticed on 30th June there was record number of interactions on multiple topics.
This forum is thus alive and kicking, thanks to the mods for this.
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Pravin
Bangalore
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uneet
Been Around Fabiosi


Joined: 06 Jun 2009
Posts: 258
Location: Delhi

PostPosted: Mon Jul 05, 2010 11:38 am    Post subject: Reply with quote

Hello MSbala,

Its been a quite some time now that i have ben following your posts both in this forum and the other respectable forums.

One thing I really don't understand is that why do you think that all the Skoda owners has to be dis-satisfied with their car and the company in general.
I do feel that I have been ditched by the company in tune of Rs. 50000/- as when I bought the car there were no discounts on offer and now the car is available at much less and a good value for money, but this does not mean that I will keep on raising my voice against the company's marketing policy.

Also please be advised that any car owner of any brand can face some technical problems in their cars, but these are isolated cases which is in tune of less than 1%

Also please note one very important thing out here that all the members of this forum are indivudial owners of their Fabias and we as mods are trying to bring out their experiances of the car owners for mutual benefit.
The information shared between the members is more reliable and authenticate than what we can get from Skoda dealers.

You are requested to present your case/problems to the company and share the same in this forum rather than having a blind eye.

Me personal suggestion with due respects --- If you dislike your car than please disown it asap.

Uneet
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Currently driving - XUV 5OO, Honda Civic, Skoda Fabia, New Swift, Hyundai Santro.
Earlier - Toyota Innova, Suzuki Baleno, Honda City OHC, Toyota Qualis, Maruti Zen, Omni etc
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k_ajay
Site Admin


Joined: 05 Jun 2009
Posts: 323
Location: Bangalore

PostPosted: Tue Jul 06, 2010 1:33 pm    Post subject: Re: Forum Mangement Reply with quote

msbala wrote:
Dear Administrator,

I am a member of this forum for some time now. One thing I noticed is that there are hardly any serious complaint against Skoda Fabia.which I can not believe being an owner of this car for over 14 months. When I open another website I note it is full of complaints against the product, against service set up and against Skoda customer service set up and there are several court cases, judgments against Skoda etc. To me this appears to be very strange. I was a member of another web site belonging to Carwale where I noticed similar issue . I stopped visiting or posting in that website ;that site only encouraged sponsored blogs.

Therefore I would like to know from the administrators following;

Is this site sponsored by Skoda directly or indirectly?
Is it sponsored by Carwale?
Is it sponsored by any other dealer?
Who is paying the maintenance cost of this website? And why?
Who are these administrators and moderators and how they are related to Skoda/ Dealers
What is revenue source for this website?.


Dear Bala and other Fabiosi,

It's good that this query has come up [and I mean that in a positive sense], so let me add to what Robin/Admin has already responded, to answer these queries, in full and final.

Before I respond to the below, let me give some background on why this website was floated. In these lines, most of the queries will get answered. If not, I'll re-iterate them again below.

Netchef, Robin and I planned to move out of TBHP.com automotive forum, cause they had certain rules there, which was restricting our ways and intent of communicating, between the Fabia car owners. Let me make it clear that this free-to-use forum website is 'Not In Protest' against TBHP rules, but to make it a free for all, communicate-as-you-wish forum, so there are no restrictions and interruptions on how you'd like to share your info, your experience.

The Fabia ownership thread was the brainchild of Netchef/Rajiv at TBHP, and he seemed to agree that the internet should not determine or dictate the way we like to communicate or share information, rather it should be the other way around. Netchef was short of technical resources availability for him to float a forum/website where the Fabia owners could choose to join and communicate freely, without any bars. Thus, Robin and I took the initiative to float this forum, where Robin did all the research and applied time and resources to create what we today call 'The Fabia Club'..

No one has sponsored for the creation OR maintenance of this forum. Also, if you'd look up the URL a little, it's easy to learn that this is a Free-To-Use forum template, so there are NO costs involved in creating, or maintaining it. Also, this forum website does not create any revenue for the admins nor do the admins make any indirect money from this venture. This is created purely for the owners of Fabia cars, all over India; the idea was to have a common Neutral platform, where we don't heavily restrict user interactions and communicative methods, like I've said earlier.. Any restrictions you are facing or may face, are those of the free-to-use forum template's.

Netchef, Robin and I, nor most of the Fabiosi I know in this forum, are directly or indirectly related or relatives of Skoda India. Please kindly understand that we don't have to be related to Skoda India, to write our experiences, as they are. We are not here to please Skoda India, nor are any one of us looking at getting Skoda to sponsor the website. Irrespective of what shape this forum takes shape in the future, it was always be neutral and WILL continue to reflect an unambiguous ownership reviews.

Well, I hope that clears almost all of the questions Bala and everyone else 'may' be having in the back of their head.

Other things I'd like to comment on- [and I don't intend to offend anyone]:

I do understand there are hundreds of ill and negative comments on the automotive forum TBHP. Why, we ourselves have been and most still are active and dormant members there. While those comments are there for everyone to see, it doesn't take a wise man much long to analyze how many of those comments are genuine and come from owners. Certainly, I'm not one to take into account or consider a word of positive or negative review from someone who doesn't own the commodity s/he is commenting on. What weight do those words hold? Zilch, in my opinion.
I heard from that person, I got to know from this person stories are just that.. You don't know until you KNOW so..

Let me speak for myself here. I own a 1.4ltr 16V MPI top of the line Skoda Petrol [and I am not bragging]. I have paid top money for this car, and I don't have to write pleasing reports to get my job done, or am I at the mercy of my dealership. I know to call a Spade a Spade, and believe it or not, I have not had a single 'problem' worth ruing about. That's right, not a single problem.

By problem, my definition of it is where I've had to stop using my car, leave it at dealership for more 4 hours, or having a repetitive issue, or which causes a distaste in ownership. I am proud and happy to say I've had a trouble free ownership so far. But that is to say, only about the Car. I won't give 100% rating to the dealership though [simply because they cannot get a headlight beam adjustment right]. But is that something I'd cry about? NO.

Bala, we don't face the issues that you do, so I won't say I understand your problem or I feel your issues. Honestly, I cannot. But I do sympathize, for you have probably got a bad copy of the Fabia. It's very unfortunate, since you've also paid top bucks for purchasing that car.

If your dealership is NOT cooperating with sorting your Fabia's problems, here are some steps I can think of and this suggesting them here:

1. Write to Skoda India [email, mail letter, fax] stating the issues you have/have had and those that your dealership has NOT fixed for you, or are refusing to fix.
2. Persist to get a response from them.
3. After at least 2/3 attempts, you don't get a satisfactory response, the best way forward [I can think of], is approaching the local consumer court.
I am not aware how the CC here works, but my dad and I have had great, in fact tremendous success whenever we have engaged the CC to solve our issues [whatever the cost of commodity that represents the issue].

For now, I can only and truly wish you luck in sorting your issues soon, so you can start having a positive ownership experience.

Also, I remember a member here joining as Skoda India. Robin and I presume it is someone from Skoda India company; but we don't have a system to verify that [I've checked their email, it doesn't have a skoda-auto.co.in domain]. I'm thinking of starting a thread where we report Genuine issues, properly documented for Skoda to see, if they have joined/if they join. It may work, or it may well not, but no harm ever came in trying. I'll start this thread today, so you can post later today or tomorrow. Please give it a try, if you'd like. We're not able to share your pain, but we can sure give you support in every possible way. I hope you'd come around to understand that. Smile

Good luck mate.

Ajay Karthick
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rm
Been Around Fabiosi


Joined: 17 Feb 2010
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Location: Hyderabad

PostPosted: Wed Jul 07, 2010 11:59 am    Post subject: Reply with quote

Bala,

I have been a member of this forum for the past 6 months now and believe me i had a tough time in finding it in the first place. I was one of those who was passionately following Netchef's musings on the TBHP forum. so much so that i looked forward to reading what the 'General' had to say every morning that i booted my machine up. That said and done, when they suddenly moved out from there it took me quite some time to find out where all these good folk had moved to. The singlular reason for that is that this being a forum hosted for 'free' sans any advertisements does not come up tops on search engines.

In all honesty i understand the problem with the F.E. I for one happen to be one of those who faces a similar situation. I have mentioned the same in various posts of mine.

Also i have had other quirks on various fronts with my car and i have posted my concerns on the forum and have received free, frank and honest opinions. I have been someone who has not been happy with the service provided by the Skoda Authorized service Centers and have expressed that openly in the forum.

I certainly have my share of gripes w.r.t the car but at the same time i understand that any piece of mechanical equipment may be subject to mannerisms that they were not intended of doing in the first place.

In all honesty i believe that the administrators of this forum have done a commendable job in keepiing the forum running inspite of their pre-occupations. My Kudo's to all of them for that.

I believe your concerns may have been laid to rest and i hope you continue to share your concerns and comments regarding your car in a manner that does not deprecate others but serves to add value to all those who wish to share information freely, for the betterment of all.

rm
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